hi177 Terms and Conditions

1 Introduction & Acceptance

These Terms and Conditions form a legally binding agreement between hi177 ("Platform", "we", "us") and you ("User", "you"). hi177 provides a safe and reliable platform for online gaming users in Bangladesh, offering slot games, live casino, and sports betting.

By starting to use this platform, you confirm that:

• You have read and understood these terms in full.
• You are voluntarily and knowingly agreeing to these terms.
• You are at least 21 years of age.
• Participating in online gaming is lawful for you under the local laws of your place of residence.

hi177 reserves the right to modify or update these terms at any time. Continuing to use the platform after any changes means you have accepted the updated terms.

2 Account Registration & Security

2.1 Registration Requirements

When opening an account on hi177, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in immediate account closure, and hi177 reserves the right to forfeit all balances.

2.2 One Account Policy

Each person may open only one account. Creating multiple accounts by the same person or household is strictly prohibited. If multiple accounts are detected, all accounts will be closed and any associated bonuses and winnings will be forfeited.

2.3 Password Security

It is entirely your responsibility to keep your account password and login details confidential. hi177 will not be held responsible if a third party uses your account. If you suspect any unauthorized access to your account, contact our support team immediately.

2.4 Identity Verification (KYC)

hi177 reserves the right to verify your identity and age at any time. Failure to provide the required documents in a timely manner may result in your account being temporarily suspended or withdrawals being put on hold.

3 Age Limit & Eligibility

The minimum age to use the hi177 platform is 21 years. Underage persons are strictly prohibited from using this platform. hi177 is committed to preventing minors from accessing the platform.

If it is found during age verification that a user opened an account under the age of 21, then:

• The account will be closed immediately.
• All winnings earned in the account will be forfeited.
• Whether deposits will be returned will be at the discretion of hi177.

4 Deposits & Withdrawals

4.1 Deposits

The minimum deposit amount on hi177 is ৳100. Deposits must be made through accepted payment methods. All deposits are secured via SSL encryption.

Accepted payment methods on hi177:

• bKash — minimum deposit ৳100
• Nagad — minimum deposit ৳100
• Rocket (Dutch-Bangla Bank mobile wallet) — minimum deposit ৳100

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours.

Before processing a withdrawal, hi177 will confirm the following:

• Whether the account's identity verification has been completed.
• Whether the wagering requirements of any active bonus have been met.
• That there is no evidence of suspicious activity.

4.3 Account Verification

hi177 reserves the right to verify identity, age, and ownership of the payment method before processing a withdrawal. Failure to provide the required documents may delay the withdrawal process.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

New members on hi177 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 10x (on the bonus amount only).

For example: if you deposit ৳1,000 you will receive ৳1,000 as a bonus, giving a total balance of ৳2,000. Once you complete ৳1,000 × 10 = ৳10,000 in betting using the bonus, the winnings from the bonus can be withdrawn.

5.2 Bonus Terms of Use

• Each user is eligible to receive the welcome bonus only once.
• Bonus funds must be used to place bets on approved games.
• The bonus balance cannot be withdrawn directly — the wagering requirements must be met first.
• If the wagering requirements are not met before the bonus expires, the bonus will be cancelled.
• Multiple bonuses cannot be used at the same time, unless hi177 specifically permits it.

5.3 VIP Program

The hi177 VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

You can be automatically promoted to a higher tier based on your activity and loyalty.

6 Betting & Gaming Rules

6.1 General Rules

All betting and gaming activities on hi177 are fair and transparent. Each game may have its own specific applicable rules. Once a bet is confirmed, it is generally not possible to change or cancel it.

6.2 Technical Issues

If a game remains incomplete due to a technical error or system failure, hi177 may void that round and refund the wagered amount. hi177's decision is final in such matters.

6.3 Sports Betting

hi177 offers various types of markets in sports betting. All odds are set before the event begins. hi177's specific sports betting rules will apply in the event of any dispute relating to a match.

6.4 Game Results

All game results are determined by a Random Number Generator (RNG), which ensures fairness. If you have any complaint about a game result, please let us know through 24/7 support.

7 Prohibited Activities

The following activities are strictly prohibited on the hi177 platform:

• Using the platform for money laundering or any other purpose of illegal money cleaning.
• Engaging in match-fixing, fraud, or deceptive activities.
• Operating games or betting using bots, automated software, or artificial intelligence.
• Attempting to gain unauthorized access to another user's account.
• Attempting to hack the platform's software or systems.
• Opening or operating an account under another person's identity.
• Creating multiple accounts to take advantage of the bonus system.
• Attempting to bypass the platform's security measures.

8 Privacy & Personal Data

hi177 treats the protection of your personal data as a top priority. The information you provide will be used only for the following purposes:

• Account registration and verification.
• Payment processing and ensuring security.
• Providing customer service.
• Meeting legal obligations.
• Improving platform quality.

hi177 will never sell your personal data to third parties. For more details, please read our Privacy Policy.

9 Responsible Gaming

hi177 is committed to responsible gaming. We believe that gaming is a form of entertainment and should never harm your financial or mental wellbeing.

9.1 Setting Spending Limits

We encourage users to set their own deposit and betting limits. Contact our support team to set your limits.

9.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can temporarily or permanently close your account yourself. Detailed information on this is available on our Responsible Gaming page.

10 Limitation of Liability

hi177 will not bear any liability for the following:

• Loss or missed bets caused by internet connection disruptions.
• Losses resulting from the user's own negligence or misuse.
• Losses caused by third-party software or hardware issues.
• Unexpected technical problems or server downtime.
• Consequences of violating local laws at the user's place of residence.

In any circumstance, hi177's maximum liability shall be limited to the amount deposited in that specific transaction.

The hi177 platform is provided on an "as is" basis. No guarantee of suitability for any particular purpose is given.

11 Changes to Terms and Termination

11.1 Right to Make Changes

hi177 reserves the right to change, amend, or update any part of these terms and conditions at any time. Users will be notified of significant changes where possible.

11.2 Account Termination

hi177 reserves the right to close or suspend an account in the following circumstances:

• If any part of these terms and conditions is violated.
• If evidence of fraudulent or suspicious activity is found.
• If age or identity verification fails.
• If the account remains inactive for an extended period.

You may also close your account at any time by contacting our support team.

11.3 Applicable Law

Any dispute arising from the interpretation or application of these terms and conditions will first be attempted to be resolved through discussion. The user's local laws and regulations shall apply alongside these terms and conditions.

12 Contact and Support

If you have any questions or complaints regarding these terms and conditions, please contact our 24/7 support team:

• Live Chat: Live chat feature on the platform, available 24/7
• Email: [email protected]

Our support team is able to provide assistance in both Bengali and English. We take all complaints seriously and try to resolve them promptly.